Booking rules

In this tutorial, you will learn how to use the Booking Rules plugin, including how to set up cancellation and rescheduling rules, and how to add contact details.

How to add Booking Rules plugin

1. Go to your Bookla account.
2. Go to the "Plugins" section.
3. Find the "Booking Rules" plugin and click "Add".
4. After adding the plugin, it will appear in the sidebar.

How to set up cancellation rules

1. Go to "Booking Rules".
2. Click "+ New cancellation rule".
3. Fill in the parameters:

• Name: For example, "Studio cancellation rules"
• Priority: A higher number means higher priority
• Services: You can apply these rules to all services by not selecting any, or choose specific services
• Periods: Define time periods and the refund amount the client will receive. Keep in mind that setting 100% may result in a loss due to payment provider commission

4. Click "Create".

How to set up rescheduling rules

1. Go to "Booking Rules".
2. Click "+ New rescheduling rule".
3. Fill in the parameters:

• Name: For example, "Studio rescheduling rules"
• Priority: A higher number means higher priority
• Services: You can apply these rules to all services by not selecting any, or choose specific services
• Hours Before Booking: Minimum number of hours before booking required to allow rescheduling

4. Click "Create".

How to add contact details

After creating cancellation or rescheduling rules, you can also add contact details so clients can reach you.

1. Go to the "Contact details" section.
2. Fill in the form:

• Email
• Phone
• Additional information

3. Click "Save changes".