Ticket
Definition
Ticket services are designed for events or venues that offer different types of admission, such as museums, amusement parks, concerts, and ski resorts. This service type allows for the creation and management of various ticket categories within a single event or timeslot.
Key Features
- Supports multiple ticket types (e.g., adult, child, senior) for each event or timeslot
- Operates on a custom schedule, independent of resource working hours
- Requires creation of specific timeslots for availability
- Capacity rules determine the total number of tickets available per event
- Pricing is defined per ticket type
Scheduling
Similar to group services, ticket services operate on a custom schedule:
- Timeslots must be created to define when the service is available
- Each timeslot represents a specific event or admission period
- Timeslots can be recurring (e.g., daily museum hours) or one-time events (e.g., concerts)
For detailed information on creating and managing schedules, please refer to the Scheduling section in the documentation.
Ticket Types
Ticket services allow for the creation of multiple ticket categories:
- Common ticket types include: adult, child, senior, student, family, VIP, early bird, etc.
- Each ticket type can have its own pricing and availability
- Ticket types can be used for different access levels or experiences within the same event
Capacity Management
Capacity rules for ticket services manage the total number of admissions:
- Set the maximum number of tickets available for each event or timeslot
- Can set sub-limits for specific ticket types if needed (e.g., limited VIP tickets)
- May include minimum ticket sales requirements for an event to run
To learn more about setting up and managing capacity rules, please check the Capacity Management section in the documentation.
Pricing
Pricing for ticket services is defined per ticket type, allowing for flexible and diverse pricing strategies:
- Different prices for each ticket type (e.g., adult vs. child prices)
- Dynamic pricing based on factors like demand, time of purchase, or seasonal variations
- Option for package deals or group discounts
- Ability to set different prices for the same ticket type based on the event date or time
For comprehensive information on pricing options and configurations, please refer to the Pricing section in the documentation.
Example Use Cases
- Entertainment and Culture:
- Museum admissions
- Art gallery exhibitions
- Concert and music festival tickets
- Theater and performance art shows
- Amusement and Recreation:
- Theme park entries
- Water park admissions
- Zoo and aquarium visits
- Botanical garden tours
- Sports and Outdoor Activities:
- Ski resort lift tickets
- Sporting event admissions
- Adventure park entries
- Guided nature tours
- Transportation:
- Ferry or boat tour tickets
- Scenic train ride passes
- Cable car or gondola rides
- City tour bus passes
- Educational Events:
- Science center admissions
- Planetarium shows
- Historical site tours
- Educational workshops with different age groups
- Festivals and Fairs:
- Food and wine festival entries
- Cultural festival admissions
- County fair tickets
- Film festival passes
- Special Events:
- New Year's Eve parties
- Fashion show tickets
- Comic conventions
- Trade show entries
Key Differences from Group Services
While ticket services share similarities with group services, they differ in several ways:
- They offer multiple ticket types for the same event or timeslot
- Pricing is more diverse, with different rates for each ticket type
- They often cater to larger-scale events or ongoing attractions
- They may involve different access levels or experiences within the same event
By implementing ticket service types, businesses can efficiently manage complex admission structures for various events and attractions, providing flexible options for different customer segments while optimizing revenue and capacity management.