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Group

Definition​

Group services are designed for activities that accommodate multiple participants simultaneously, such as group training sessions, classes, or other collective events. These services operate on a predefined schedule and have a specific capacity for each session.

Key Features​

  • Accommodates multiple participants per session
  • Operates on a custom schedule, independent of resource working hours
  • Requires creation of specific timeslots for availability
  • Capacity rules determine the number of available spots per session
  • Pricing is typically defined per spot

Scheduling​

Unlike fixed and flexible services, group services do not rely on the general working hours of a resource. Instead, they require a custom schedule:

  • Timeslots must be created to define when the service is available
  • Each timeslot represents a specific session of the group service
  • Timeslots can be recurring or one-time events

For detailed information on creating and managing schedules, please refer to the Scheduling section in the documentation.

Capacity Management​

Capacity rules are crucial for group services to manage the number of participants:

  • Set the maximum number of spots available for each session
  • Can vary between different timeslots if needed (e.g., smaller groups for advanced classes)
  • May include minimum participant requirements for a session to run

To learn more about setting up and managing capacity rules, please check the Capacity Management section in the documentation.

Pricing​

Pricing for group services is typically set per spot. However, the pricing structure can be flexible:

  • Base price per participant
  • Potential for dynamic pricing based on factors like demand, time of day, or day of the week
  • Option for discounts on bulk bookings or early registrations

For comprehensive information on pricing options and configurations, please refer to the Pricing section in the documentation.

Example Use Cases​

  1. Fitness and Wellness:
  • Group fitness classes (yoga, pilates, HIIT, etc.)
  • Team sports training sessions
  • Meditation or mindfulness workshops
  • Dance classes
  1. Education and Skill Development:
  • Language learning classes
  • Cooking workshops
  • Art classes (painting, sculpture, etc.)
  • Music lessons (group instrumental or vocal classes)
  1. Professional Development:
  • Corporate training sessions
  • Networking events
  • Seminars and workshops
  • Tech bootcamps
  1. Entertainment and Recreation:
  • Group tours (city walks, museum tours)
  • Wine tasting events
  • Escape room experiences (for groups)
  • Board game nights
  1. Health and Wellness:
  • Group therapy sessions
  • Nutrition classes
  • Smoking cessation programs
  • Prenatal classes
  1. Sports and Outdoor Activities:
  • Group hiking or trekking expeditions
  • Kayaking or rafting tours
  • Rock climbing classes
  • Ski or snowboard lessons
  1. Children's Activities:
  • After-school programs
  • Summer camp sessions
  • Kids' cooking or crafting classes
  • Youth sports training

Key Differences from Fixed and Flexible Services​

Group services differ from fixed and flexible services in several ways:

  • They accommodate multiple participants in a single session
  • They operate on a custom schedule rather than general resource availability
  • They require specific capacity management
  • Pricing is typically per spot rather than per session duration

By implementing group service types, businesses can efficiently manage classes, workshops, and other collective activities, maximizing resource utilization while providing valuable shared experiences for participants.